If the product you received falls under any of the following conditions, you may request a return in accordance with applicable U.S. consumer protection laws and the statutory warranty period:

1. The product is materially inconsistent with the seller’s description;
2. The product clearly does not meet the quality or features advertised or labeled.
3. The product fails to meet a specific purpose that you clearly communicated to the seller.
4. The product has manufacturing defects, flaws, or improper assembly;
5. The product is damaged due to shipping.

Processing Timeline:

• We will respond to your return request within 2 business days of receipt.
• The review will be completed within 3 business days after our response.

Review Outcomes:

1. If the product is verified as non-conforming, we will send you a Return Confirmation Email on the same day the review is completed. Please follow the instructions provided in the email.
2. If the submitted evidence is insufficient, we will contact you via email to request additional materials. Once complete documentation is received, we will restart the review process and complete it within 3 business days, followed by sending the confirmation email on the same day.

You must return the product within 14 calendar days after receiving the Return Confirmation Email.