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FEATURES
- Natural Materials, Better environment for indoor cats
- Space-Saving, Modern home-friendly design
- Multi-Functional, Designed around cats' natural instincts
HURRY UP! ONLY 11 LEFT IN STOCK
Wall Mounted Cat Hammock, Cat Wall Steps, Cat Wall Tree Rope, Soft Cat Wall Perch, Natural Wooden Cat Wall Shelf Furniture
Estimate delivery times: 6-12 days (International), 3-6 days (United States).
Return within 30 days of purchase. Duties & taxes are non-refundable.
Pairs well with
Shipping Guarantee:
1. Provide accurate and real-time tracking service for each parcel!
2. Full refund with packages damaged or not delivered. Learn more.
Privacy Protection:
Protecting your privacy is IMPORTANT to us! We DO NOT sell your personal information and your information will only be in accordance with our privacy policy in order to improve better service.
Customer Service:
Our customer service is always here, and we look forward to hearing from you! Contact via catailsmart@gmail.com, we will be with you very soon!
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at catailsmart@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at catailsmart@gmail.com.
Return and Exchange Costs
Returns: All returns are the buyer's responsibility, except for damaged products.
Exchanges: All exchanges are the buyer's responsibility, except for damaged products.
